Refund Policy

7-day money-back guarantee — no questions asked.

If you are not satisfied with your Caribbean Name Archive report for any reason within 7 days of purchase, we will refund your payment in full.

How to request a refund

1. Visit your report page using the link in your email.
2. Contact us from the page, or email us directly with your order reference.
3. Refunds are processed within 5–10 business days to your original payment method.

Technical failures

If your report fails to generate after payment, we will re-process it automatically. If re-processing also fails, you will receive a full refund and notification by email.